Goooooaaaaaaaaalllll!!!!! (like the soccer announcers say after a scoring goal) and Optometric Residency

Real conversation the other day at SCCO.

“What are you doing after graduation Sarah*?” (not real name) -me

“I’m doing a residency in pediatrics/vision therapy in order to fulfill my goal of introducing this specialty as an associate or even in my own private practice when the opportunity arises.” – Sarah

“YES!!!! GREAT ANSWER!!!” – me

I loved it! Because she mentioned something that I personally love doing in order to figure out where I’m going and why I am going there. She set goals and decided to pursue an optometry residency because it would help her fulfill her goals. 

Another friend of mine Scott (not real name) gave me this answer to the same question.

“I’m going to do a residency in primary care and then figure out what I am going to do later during my residency.”  – Scott. “I’m just applying to the residencies in Los Angeles. The VA staff doc really liked me and so I figured I’d give it a shot.”

When I hear the latter I just shake my head. Scott doesn’t have a plan. Or maybe he does, but he hasn’t adequately linked his decision to do a residency to a more longterm goal. Right now, his focus is myopic. His goal is to get a residency, nothing more. If that doesn’t pan out, he’ll start his job search.

Before you do anything, it should fit in a longterm plan. Otherwise you are just performing random acts in order to achieve success. All success requires clear planning followed by defined actions.

Which is why every optometric practice, or any business for that matter, should have a mission statement. The statement should define the longterm goals of a practice and henceforth drive all decision making. Let me give you some examples:

We create happiness by providing the finest in entertainment for people of all ages, everywhere.” -Disney
To bring inspiration and innovation to every athlete in the world. – Nike
Optometry related ones:
Our mission is excellence in patient care, clinical education, and research in orange county.   – SCCO Eye Care Center
To provide the highest quality of compassionate, timely primary and secondary eye care services to veterans in a hospital-based environment and to educate optometric interns and residents for national practice, as well as other members of the Medical Staff and associated health care trainees. – VA West LA eye clinic
All of the above are GREAT examples of ones for businesses. You should have a clear idea of what your values are that drive your business model. All staff meetings from there are out must address your mission statement in one form or another.

CHOC experience with pediatric exams

I have the pleasure of working at the Children’s Hospital of Orange County on Fridays. We do pediatric examinations for underprivileged children in the area. It’s a great overall experience. The kids come in a little shy but we generally have them smiling (except when we put in the dreaded eye drops) at the end of the day.

During my time there I get to work with Dr. Monique Nguyen, a residency trained doctor who owns a private practice in Ladera Ranch. It’s refreshing to talk to her about vision therapy and how she runs her private practice.

Working at CHOC is an awesome reminder of why I joined this profession. You have these children who are struggling in school because of significant myopia but cannot afford glasses. And many children rarely complain, quietly struggling through academics for years just because they have poor vision and can’t see what the teacher is working on in front of the classroom.

So it’s rewarding to break ground and give them their first pair of glasses. One patient (not at CHOC) but who I am following at the Eye Care Center who has a +9.50 DS Rx in both eyes proudly yelled at my last amblyopia continuing evaluation.

“I LOVE MY GLASSES!!”

Awesome.

Why do a residency in optometry? Let’s look into the pros and cons.

Most optometrists who have ever done a residency in optometry told me they were glad they did it. Many people who didn’t do one say they are glad they didn’t forfeit the extra year of earnings and that they felt adequately prepared to handle things with the training they received during optometry school.

So what should a third/fourth year optometry student to do? What are the pros and cons of doing a residency in optometry?

Let’s take a look at the pros and cons:

Pros of an optometry residency:

1. You do get paid, probably to the tune of $30-35,000. Not a lot, but that’s 2 times my current spending budget in optometry school so it’s an upgrade!

2. You get REALLY good at something that might have taken many years to get good at. How many keratoconus, prosthetic eye candidates, low vision, or strabismus would you see in private practice? In a residency you’d see multiple EVERYDAY. In saturated optometry markets, carving a specialty niche can be very beneficial. Word of mouth referrals for niche specialists spreads fast which will help your bottom line.

3. Don’t have a job lined up? Don’t know where you want to set up your practice? Remember, in optometry you can succeed as long as you avoid the train-wreck. Ducking away for 1 year gives you more time to shop around for practices, interview, and network with other optometrists to find that perfect opportunity – and not being unemployed. Who knows, maybe the residency itself will help you find a job or partner who requires your unique expertise. Regardless, it’ll give you more time to more carefully examine your post-grad options without leaping for an opportunity out of desperation. Like John Wooden, the famous UCLA basketball coach said, “be quick, but don’t hurry.”

4. Less need to refer because you are better trained. This keeps life more interesting when you can manage the more interesting cases.

5. If you plan on doing academia, teaching, or working in a hospital setting, then a residency needs to seriously be considered. Not only seriously considered, it might even be required.

6. You can apply and still withdraw if you change your mind (but only up to a certain point, afterward it is extremely bad form to not honor your commitment). So it doesn’t hurt to just apply up to a point. You never know what doors could have opened if you never gave it a shot.

7. Psychologically, it’s nice to know you’ve got something going on after you graduate rather than just twiddling your thumbs and nervously looking for fill-in work or a corporate gig after graduation.

8. You can still find fill-in work maybe a couple days a month if you choose to pad your income. I know of an SCCO resident who did just that.

9. Learning is fun. One of the major draws I had to going back to school after I graduated with my BS from UCLA was that I loved learning. In a work environment, you do learn some things here and there, but it’s not your JOB to simply learn. One of the fun things about a residency is that it is still mentored education. You’ve got more responsibilities and privileges, but it is still a learning experience.

10. Board certification passed last year at the AOA meeting. If your intention is to become board certified, I believe you get to leapfrog some of the time-requirements if you complete a residency. This could potentially be a great added benefit to doing a residency if board certification is mandated or looking very favorably on by insurance.

11. It is only one year, honestly.

Cons of an optometry residency:

1. You forfeit a year of real salary. Which can be significant if you’re tired of living life on strict financial restraint.

2. Applying for a residency is like applying to school again. You have to hunt for letters of rec and interview. Could be difficult if you never fostered meaningful relationships with your current faculty.

3. You might not end up geographically where you want to be. If you have a spouse or significant other, is it worth being apart for another year?

4. Not all residencies are created equal, you may end up just being at a “5th year” of optometry school.

5. You may feel already confident with your skill set and any future obstacles can be self-taught.

6. Once you start, you can’t jump ship in the middle of the year. Say you find a can’t miss opportunity, well you might have to wait until you are done with your residency and by then it might be too late. The practice you wanted was sold, the job opening was filled etc.

Vision therapy presentation at SCCO – though mostly tips on great optometric practice management

Just attended a quick presentation by a elite level vision therapist in the bay area who sees 40-50 VT patients a week. And I wanted to jot down some of the take home messages quickly. In general, most things are common sense but sometimes you don’t think of the common sense stuff.

Most of his points were generalities:

Why do patients leave a practice to go somewhere else? It’s never the doctor’s fault. Optometry school is a great equalizer where by and large every student that graduates is an exceptionally smart, talented, and skilled doctor. They leave because of the person they come into contact with first, the staff member who answers the phone, they feel is incompetent or doesn’t care.

Take home message: either answer phones yourself or have the next BEST trained staff member answer the phones. Don’t delegate to the newby. You want the patient to get the most accurate information possible so they know the staff and office are competent.

You think debt in optometry school is a big deal? Not really, the biggest mistakes are the ones you make AFTER you graduate. Spending an extra 50k partying during optometry school is peanuts versus signing a wrong lease, opening cold in a town that can’t support you, hiring a bad staff member or associate doctor, or paying too much to buy out a practice.

THM: Don’t sweat it in school. But don’t rush into hasty decision after schools. All optometrists will be successful as long as they just avoid the trainwrecks.

Don’t inundate your patients with massloads of information. Don’t have a slew of pamphlets and give them information overload. Assess them quickly, and tailor your patient education to their condition.

The presenter sees patients like an orthodontists does, spending 5-6 minutes of individualized time per patient. Spending a lot of time is not necessary. If you watch TV with your spouse for 4 hours, is that quality time? Or is having a 30 minute conversation in a car ride more time well spent in the relationship than the 4 hours spent watching TV?

THM:  Specialize in knowing your patient and address their needs specifically, do not inundate them with information.

I believe his practice is setup right next to another multi-doctor practice that does general practice optometry. The situation is ideal because he can get referrals from them for VT and they don’t mind because they know he isn’t going to steal any of their patients.

VT is mostly private pay because no insurance covers for his patient base. The pay is thus limitless because no 3rd party sets the fee, you do.

He also talked about the most important thing to success is how you manage your failures. One successful patient might tell 1 or 2 others if you are lucky. But one failure will tell a dozen or more for sure.

THM: Your reputation is priceless. Manage the failed patient cases by quickly refunding their money. Everyone on staff must realize this as well, and the policy should be in writing and displayed proudly for all the patients to see. A patient can’t be mad at you if the therapy didn’t work if you refunded them the entire amount quickly and honestly. A key is to do it quickly and not grudgingly. (example, if your spouse asks you if you like their new haircut, don’t pause and then say you love it. You must say you love it unequivocally and without hesitation).